Privacy Policy — pk375 Platform

pk375 is an online casino and sports betting platform ("the Platform", "we", "us", "our") operating under international gaming regulations and serving players in Pakistan and other permitted jurisdictions. The platform is accessible at pk375.pro.

For the purposes of this Privacy Policy, pk375 acts as the data controller in respect of the personal data of registered players and website visitors. As data controller, pk375 is responsible for determining the purposes and means by which your personal data is processed.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal data is handled, you may contact the pk375 Data Protection team through the following channels:

• Live Chat: Available 24/7 through the pk375 platform;
• Email: support pk375.pro — please include "Privacy Request" in the subject line of your message.

pk375 collects personal data across several categories. The table below sets out each category, the specific data points within it, and the primary purpose for which that data is collected.

pk375 collects personal data through the following means:

3.1 Data You Provide Directly

The majority of personal data pk375 holds about you is information you provide directly during the following interactions:

• Account Registration: Name, date of birth, email address, phone number, and password;
• KYC Verification: Identity documents such as your CNIC or passport, and proof of address;
• Payment Transactions: Payment method details provided when making deposits or requesting withdrawals;
• Customer Support: Information shared in live chat conversations, email correspondence, or feedback forms;
• Promotions and Surveys: Information provided when participating in competitions, promotions, or voluntary surveys.

3.2 Data Collected Automatically

When you access and use the pk375 platform, certain technical and usage data is collected automatically through cookies, log files, and similar technologies. This includes your IP address, device identifiers, browser type, pages visited, and interaction events within the platform. This data is collected regardless of whether you are logged into an account.

3.3 Data From Third Parties

In certain circumstances, pk375 may receive personal data about you from third-party sources, including:

• Payment Processors: Transaction confirmation data and fraud signals from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment partners;
• Identity Verification Providers: Results of automated document verification checks performed by our licensed KYC service providers;
• Fraud and AML Databases: Screening results from sanctions lists and politically exposed persons (PEP) databases as required by anti-money laundering obligations;
• Responsible Gaming Registries: Self-exclusion status information from recognised responsible gaming registers, where applicable.

pk375 uses your personal data for the following specific purposes. Each purpose is tied to a lawful basis, which is detailed in Section 5.

• Account Management: Creating, maintaining, and administering your pk375 player account, including processing login sessions and account preference settings;
• Identity and Age Verification: Verifying that you are who you claim to be and that you meet the minimum age requirement of 21 years before allowing real-money gaming activity;
• Payment Processing: Processing deposits and withdrawals via your selected payment method, and reconciling transaction records for accounting and audit purposes;
• Anti-Money Laundering (AML) Compliance: Monitoring transaction patterns for signs of money laundering, terrorist financing, or other financial crime, and reporting suspicious activity to relevant authorities as required by law;
• Fraud Prevention: Detecting and preventing fraudulent account registrations, duplicate accounts, bonus abuse, and unauthorised account access;
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviours and administering self-exclusion, deposit limits, and other responsible gaming tools;
• Customer Support: Responding to your enquiries, resolving disputes, and providing technical assistance;
• Marketing Communications: Sending you promotional offers and platform updates by email or SMS, where you have consented to receive such communications. You may opt out at any time;
• Platform Improvement: Analysing aggregated and anonymised usage data to improve platform features, game selection, and user experience;
• Legal Compliance: Fulfilling our obligations under applicable laws, regulations, and licensing conditions, including responding to lawful requests from regulatory and law enforcement authorities.

Every instance of personal data processing carried out by pk375 is grounded in one of the following lawful bases:

• Contractual Necessity: Processing that is necessary to perform the contract between pk375 and the player — including account management, payment processing, and customer support. Without this processing, pk375 cannot provide its services to you;
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering laws, age verification requirements, tax reporting obligations, and responses to lawful authority requests;
• Legitimate Interests: Processing carried out on the basis of pk375's legitimate business interests, including fraud prevention, platform security, duplicate account detection, and aggregated analytics — provided those interests do not override your fundamental rights and freedoms;
• Consent: Processing carried out with your explicit consent, principally in relation to marketing communications and the use of non-essential cookies. Where consent is the lawful basis, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

pk375 does not sell your personal data. We share your data only where it is necessary for the operation of the platform, to fulfil legal obligations, or where you have consented. The categories of recipients with whom data may be shared are as follows:

6.1 Service Providers and Technology Partners

pk375 engages third-party service providers to assist with platform operations. These providers act as data processors under contract with pk375 and are authorised to use your data only for the specific purposes for which they have been engaged. Categories include:

• Payment processors and mobile wallet operators (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay);
• KYC and identity verification service providers;
• Cloud hosting and infrastructure providers;
• Customer support software providers;
• Email and SMS communication service providers;
• Analytics and fraud detection technology vendors.

6.2 Game Software Providers

The casino games available on pk375 are provided by licensed third-party game studios. These providers may receive anonymised player session data (such as game round outcomes and bet amounts) for the purpose of game integrity monitoring, RNG certification auditing, and regulatory reporting. Personally identifiable data is not shared with game providers unless specifically required for dispute resolution.

6.3 Regulatory and Law Enforcement Authorities

pk375 will disclose personal data to competent regulatory authorities, financial intelligence units, and law enforcement agencies where required to do so by applicable law, court order, or regulatory instruction. Such disclosures will be made without prior notice to the account holder where legally required or where notice would compromise the investigation.

6.4 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of pk375's business, personal data held by pk375 may be transferred to the acquiring or successor entity as part of that transaction. You will be notified of any such transfer and any material changes to the privacy terms that result from it.

pk375 uses cookies and similar tracking technologies on the platform to ensure correct functionality, maintain your logged-in session, prevent fraud, and analyse platform usage patterns. Cookies are small data files placed on your device when you access the platform.

7.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for the platform to function correctly. These include session cookies that maintain your logged-in state and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality;
• Functional Cookies: Store your platform preferences such as language settings, display preferences, and responsible gaming tool configurations, so these are remembered across sessions;
• Analytics Cookies: Collect aggregated and anonymised data about how players interact with the platform, which pages are visited most frequently, and where sessions typically end. This data is used exclusively for platform improvement purposes;
• Security and Fraud Prevention Cookies: Used to detect unusual access patterns, identify bot activity, and support the duplicate account detection systems. These cookies collect device fingerprint components and session behaviour signals.

7.2 Managing Cookies

You may manage or disable non-essential cookies through the cookie preference centre accessible from the platform footer, or through your browser's built-in cookie controls. Please note that disabling certain categories of cookies may affect platform functionality. Strictly necessary cookies cannot be disabled via the preference centre as they are required for basic platform operation.

pk375 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected and to comply with applicable legal and regulatory retention obligations. The following retention periods apply as a general framework:

Upon expiry of the applicable retention period, personal data is either securely and permanently deleted from pk375 systems or irreversibly anonymised such that it can no longer be linked to an identifiable individual. Anonymised data may be retained indefinitely for aggregated statistical and analytical purposes.

As a pk375 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact pk375 through the channels listed in Section 15. We will respond to all valid requests within 30 calendar days of receipt.

• Right of Access: You have the right to request a copy of all personal data that pk375 holds about you. We will provide this in a structured, commonly used, machine-readable format upon request;
• Right to Rectification: If any personal data pk375 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update some information directly through your account settings;
• Right to Erasure: In certain circumstances, you may request that pk375 delete your personal data. This right is subject to limitations where retention is required by law — for example, where AML or tax regulations require us to retain transaction records for a defined period;
• Right to Restrict Processing: You may request that pk375 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed or while an objection is under review;
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a portable format suitable for transfer to another service provider;
• Right to Object: You have the right to object to processing based on pk375's legitimate interests, and to the use of your data for direct marketing purposes at any time. Marketing objections are actioned immediately upon receipt;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

pk375 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures in place include:

• Encryption in Transit: All data transmitted between your device and pk375 servers is encrypted using TLS 1.3 protocol. HTTP connections are automatically redirected to HTTPS;
• Encryption at Rest: Sensitive personal data and payment information stored on pk375 infrastructure is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data is restricted to authorised employees on a strict need-to-know basis. All access events are logged and subject to periodic audit review;
• Two-Factor Authentication: Administrative access to systems holding personal data requires multi-factor authentication;
• Regular Security Assessments: pk375 conducts regular internal and third-party security assessments, vulnerability scans, and penetration tests of platform infrastructure;
• Incident Response: pk375 maintains a documented data breach response procedure. In the event of a breach that poses a risk to player rights, affected players will be notified in accordance with applicable data breach notification requirements.

Notwithstanding the security measures in place, no internet-based platform can guarantee absolute security. Players are responsible for maintaining the security of their own account credentials and for notifying pk375 immediately if they suspect any unauthorised access to their account.

pk375 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification controls specifically designed to prevent underage persons from creating accounts.

If pk375 discovers or is notified that an account has been registered by a person under 21 years of age, the account will be immediately suspended, all personal data associated with the account will be deleted in accordance with applicable law, and any balance held will be reviewed and handled in line with regulatory requirements.

pk375 collects and processes a specific category of data related to your responsible gaming activity and preferences. This includes records of any deposit limits, session time limits, cooling-off periods, or self-exclusion arrangements you have set up through the platform.

This data is treated with the highest level of sensitivity and is used exclusively for the following purposes:

• Enforcing your chosen responsible gaming limits and restrictions across all platform access points;
• Identifying patterns of gameplay that may indicate problem gambling behaviour, so that pk375 can proactively reach out with support resources;
• Complying with responsible gaming obligations under applicable licensing conditions;
• Preventing circumvention of self-exclusion arrangements through duplicate account creation.

Responsible gaming data is never used for marketing profiling, is never shared with third parties for commercial purposes, and is subject to extended retention requirements to ensure that self-exclusion and limit arrangements remain enforceable throughout their intended duration.

The pk375 platform may contain references to third-party services, such as licensed game providers whose titles are available on the platform. pk375 is not responsible for the privacy practices of any third-party service providers, game studios, or other organisations whose services are integrated into or referenced by the platform.

Each third-party service provider engaged by pk375 is required to maintain its own privacy and data protection practices consistent with applicable law and with the data processing agreements in place with pk375. However, once data is passed to a third-party processor for a permitted purpose, that processor's own privacy practices govern how data is handled within their systems.

pk375 does not control the content or privacy practices of any external websites that may be referenced in generic terms. Players who navigate to third-party websites do so at their own discretion and are subject to those websites' own privacy policies.

pk375 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. All updates will be published on this page with a revised effective date displayed at the top of the document.

Where changes are material — meaning they significantly affect how your personal data is processed or your rights in relation to it — pk375 will notify registered players by email and/or by displaying a prominent notice within the platform for a period of not less than 14 days before the changes take effect.

For non-material changes, such as typographical corrections or clarifications that do not alter the intent of existing provisions, the policy may be updated without advance notice beyond the update to the effective date. It is your responsibility to review this Privacy Policy periodically to stay informed of how pk375 manages your personal data.

Continued use of the pk375 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting support.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk375 handles your personal data, please get in touch through one of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the pk375 platform interface — the quickest way to reach the support team for general queries;
• Email: support pk375.pro — for formal privacy requests, please include "Privacy Request" and your registered username in the subject line to ensure your message reaches the Data Protection team promptly;
• Response Time: pk375 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 calendar days of receipt of a valid, verified request.

When submitting a data rights request, please provide your registered account username and the email address associated with your account so that we can verify your identity and locate your records efficiently. Requests submitted without sufficient identifying information may not be actable until identity can be confirmed.